Contact details

Contact mrgreencasinogb.co.uk

For enquiries to mrgreencasinogb.co.uk, use [email protected].

Casino account support

Mr Green Casino customer services handles questions about registration, game rules and account management. The team also assists with deposits, withdrawals, promotions and responsible gambling tools. Account-specific enquiries belong with the casino's customer services team.

The casino provides email, telephone and live chat support. Chat requires the player to be signed into a casino account. Telephone support operates daily between 10am and 8pm. Email and chat hours run from 8am until midnight each day. These are the casino's support hours.

Limits and taking a break

The casino's support team can assist with deposit limits and self-exclusion. Players can also manage the available responsible gambling tools through their casino account. A request to reopen an account after a completed self-exclusion period must be made by telephone, followed by a 24-hour cooling-off period.

Complaints

A complaint concerning casino services starts with the casino's customer services team. If the internal complaints procedure has finished without a satisfactory resolution, independent dispute resolution through Ibas is available without an access fee.